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Privacy Policy

Last updated: 23 July 2026

This policy explains what personal data draughtexcluders.uk ("we", "us") collects, why, how we protect it, and the rights you have. It is written to align with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

draughtexcluders.uk is operated by Websitesupplies Ltd, 68 Lowshoe Lane, Essex RM5 2AP, United Kingdom. For any privacy question, contact us at theteam@draughtexcluders.uk. This is our data-protection point of contact.

What we collect and why

  • Order and contact information — name, email, delivery address, and order details you provide at checkout or when you contact us. We use this to process and deliver your order, handle returns, and reply to you.
  • Payment information — payments are handled by our payment provider (Stripe and PayPal). Your full card details are entered on their secure systems and never touch our website or servers.
  • Technical data — basic server logs (e.g. IP address, browser type) needed to run the site securely.
  • Cookies and similar technologies — see the Cookies section below.

We only collect what we need, and we do not sell your personal data.

Legal bases

We rely on: performance of a contract (to fulfil your order), your consent (for any non-essential cookies/marketing), our legitimate interests (to run and secure the site), and legal obligations (e.g. tax records).

Who we share it with

We share data only with providers who help us operate, under contract and only as needed: our payment provider, delivery/fulfilment partners, email provider, and hosting provider (Stripe, PayPal, Vercel and Google). We may disclose data where legally required.

Cookies and tracking

This site uses essential storage: a small localStorage entry that remembers your shopping cart and your cookie choice. It is not used for tracking.

With your consent only, we also use Google Analytics (Google LLC) to see which pages are visited and how the site is used. It loads only after you press Accept on the cookie banner; if you press Decline it is never loaded. You can change your mind at any time by clearing this site's data in your browser, and the banner will ask again.

How long we keep it

We keep order records for as long as needed to provide the service and to meet legal/accounting obligations (6 years), then delete or anonymise them.

Your rights

You have the right to access, correct, delete, restrict, or object to our use of your data, and to data portability. To exercise any right, email theteam@draughtexcluders.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Changes

We may update this policy; the "last updated" date above shows the latest version.